Privacy policy

The protection and security of personal data that you have entrusted to us is a high priority for us, which is why we process your data confidentially and exclusively on the basis of legal regulations.

This privacy policy informs you which data is collected from you on our websites and which of this data we process and use, in what way and for what purpose. You will also be informed of your rights in this privacy policy.

If you have any questions about this privacy policy, please contact us using the contact details below.

Responsible body

Responsible for the collection, processing and use of your personal data within the meaning of the EU General Data Protection Regulation (GDPR) and the Data Protection Amendment Act 2018 is

Goldeck Textil GmbH

Seebacherstraße 11-13
9871 Seeboden
Austria

Available for you under the following contact details:

Phone: +43 (0) 4762 5101 -0

E-mail: office@goldecktextil.com

Please bear in mind that data transmission on the Internet (e.g. e-mail communication) can generally have security gaps. Complete protection against access by third parties is not possible.

TLS encryption with https

We use "https" to transmit data tap-proof on the Internet. By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data. You can recognize the use of this data transmission security by the small lock symbol at the top left of the browser and the use of the "https" scheme as part of our Internet address.

Access data/log files

It is possible to use our website without providing any personal data. Nevertheless, every time our website is accessed, as is the case right now, usage data is transmitted by the respective Internet browser and stored in log data (server log files) (this data cannot be assigned to a specific person).

The following data is logged in this way:

  • Website visited
  • Date and time at the time of access
  • Length of visit
  • The amount of data transferred
  • Origin URL (the website through which you reached us)
  • Product and version information of the browser used
  • IP address used
  • Operating system used

This data is only collected for statistical analysis, to improve the website, to find and rectify errors and to manage server capacity. However, we reserve the right to check the server log files retrospectively if there are concrete indications of unlawful use.

Cookies

We use cookies that are necessary for the operation of the website and to continuously adapt and improve the content that we display. Our goal is to provide you with a great website experience. By clicking on "accept all" we can continue to provide personalized offers and inspiration. By clicking on "customize" you can decide which categories you want to allow.

The cookies we use are listed in the cookie policy.

Please note that based on your settings, not all functions of the website may be available.

Use of Google Maps

Our website uses Google Maps to display the company location on a map. Google Maps is operated by Google Inc.

By using Google Maps, information about the use of the website, including your IP address, may be transmitted to Google.

When you access the subpage in which the map is integrated, your browser establishes a direct connection with Google's servers, whereby the map content is transmitted directly to your browser and integrated into the website. We therefore have no influence over the type and scope of the data collected by Google in this way.

For more information on data processing and your rights in this regard and settings options for protecting your privacy, please refer to Google's privacy policy.

You can find the terms of use for Google Maps here: https://www.google.com/intl/de_DE/help/terms_maps.html

Use of YouTube

Videos from our official YouTube channel may be embedded on our websites. An offer from YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA).

In order to protect your privacy, we use YouTube's "extended data protection mode" for the integration, but your browser establishes a direct connection to YouTube's servers as soon as you access the subpage in which the video is integrated. However, the extended data protection mode does not yet store any data; only when you click on the video will the YouTube server be informed which specific page of our website you have visited. If you are logged into your YouTube account, this data will be assigned to your personal profile. If you do not want this assignment, please log out of your account beforehand.

You can find more information on this in Google's privacy policy.

Handling contact data

If you contact us via the contact options offered, your details will be stored for the time required to process and respond to your inquiry. Without this process, we would not be able to process your request. This data will not be passed on to third parties without your consent. However, if no contractual relationship is established, this data will be deleted immediately.

Handling contact data

If you contact us via the contact options offered, your details will be stored for the time required to process and respond to your inquiry. Without this process, we would not be able to process your request. This data will not be passed on to third parties without your consent. However, if no contractual relationship is established, this data will be deleted immediately.

Handling of personal data

Personal data is all information that can be traced back to you or that can be used to identify you personally (e.g. name, address, contact details).

Processing is any operation carried out in connection with personal data, such as collection, storage, modification, use, disclosure by transmission and even deletion.

The following personal data must be collected and processed when you make a purchase via the online store:

First and last name
Gender
Billing address
Delivery address
Telephone number
E-mail address (only for information on the processing of your order)
This personal data is stored, used and passed on for the purpose of the purchasing process and for subsequent contract processing (billing, delivery, customer service). Your personal data will only be used for these purposes and will only be passed on if this is permitted by law, if the data is required for legal proceedings or if you have given your consent. For example, transport and logistics companies receive the necessary data for the delivery of goods as part of order processing. The data passed on in this way may only be used by these service providers to fulfill their task.

Data processing is carried out on the basis of the legal provisions of Article 6 GDPR (in particular consent and/or necessity of contract fulfillment).

We process your personal data, if necessary, for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) and beyond in accordance with the statutory retention and documentation obligations and until the end of any legal disputes, ongoing warranty and guarantee periods, etc.

Newsletter subscription

We offer you a newsletter in which you will be informed about current offers and news. If you would like to subscribe to this newsletter, you must provide an e-mail address. It is not possible to send you our newsletter without providing this data. You can revoke this consent at any time and unsubscribe from the newsletter by sending us a message in text form using the contact details above or by clicking on the unsubscribe link at the end of the newsletter. From this point onwards, we will delete all data stored when you subscribed to the newsletter.

To send our newsletter, we use "MailChimp", a newsletter system from the US provider Rocket Science Group LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. MailChimp is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with the European level of data protection (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG).

You can view the privacy policy of the mailing service provider here: https://mailchimp.com/legal/privacy/.

Postal advertising

In addition, we reserve the right to store your first and last name, your postal address and - if we have received this additional information from you as part of the contractual relationship - your title, academic degree, year of birth and your professional, industry or business name in summarized lists and to use them for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

Rights of the user: information, correction and deletion

You can obtain information about your data stored by us free of charge at any time. You are entitled to view, confirm, correct, rectify, update, supplement, anonymize, block, restrict or delete your personal data.

If you have any questions about the processing of your personal data or if you would like us to pass on your personal data to another company or person, please contact us.

Our company grants you all the rights to which you are entitled under applicable law with regard to your personal data.

If you believe that your rights have been violated or that your data has been handled unlawfully, you can lodge a complaint with the Austrian Data Protection Authority (Limburggasse 8-10, 1080 Vienna, e-mail: dsb@dsb.gv.at) within one year.

Data security

The company uses technical and organizational security measures to protect the stored data against accidental or intentional manipulation, loss or destruction and against access by unauthorized persons. In order to ensure and improve technical security on an ongoing basis in line with technical progress, an IT service provider has been commissioned. As this company would have access to personal data, an agreement on commissioned data processing in accordance with Art. 28 of the GDPR has been concluded, in which the company undertakes to comply with the applicable data protection regulations towards us.

Changes to this data protection information

We reserve the right to amend the privacy policy as necessary in the event of changes to data protection requirements.

The updated privacy policy will be published on our website. Subject to the applicable legal provisions, all changes will come into force as soon as the updated privacy policy is published. If we have already collected data from you and/or are subject to a legal obligation to provide information, we will also inform you of any significant changes to our privacy policy and ask for your consent.

Contact us

If you have any questions in connection with our privacy policy or if you wish to exercise your rights as set out in the privacy policy, please contact us at the following e-mail address: office@goldecktextil.com